Act on customer feedback

Trigger follow-up campaigns with 23 native integrations

Capitalize on positive feedback to drive business growth. Improve your product or service based on negative feedback
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Act on customer feedback. Trigger follow-up campaigns with 19 native integrations
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Turn customer feedback into action
  • Native integrations: Integrate natively with Intercom, HubSpot and 21 more. Send responses where you need them most
  • Automated workflows: Trigger automated campaigns based on customer feedback and take actions that create business value
  • Email notifications and Slack alerts: Receive condition-based email notifications and Slack alerts for the right team to act on user feedback
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Turn customer feedback into action
att-next-arrowClose the feedback loop with your customers
Close the feedback loop with your customers
  • Closed-loop feedback: Identify respondents and follow up with customers individually to take actions that make an impact
  • Uncover patterns: Monitor and act on trends across the entire customer journey to discover drivers of customer loyalty
  • Custom actions and redirects:
    Get users to take desired actions with URL redirects, call-to-actions and ‘thank you’ screens
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Increase referrals
and decrease churn!
  • Referrals increase: Identify your most loyal customers to drive referrals, reviews, testimonials and case studies
  • Detractors identification: Find dissatisfied customers and trigger automated campaigns to fix their issues and avoid churn
  • Product issues tracking: Hear from your customers, identify product bottlenecks and prioritize product improvements
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att-next-arrowIncrease referrals and decrease churn with Survicate customer surveys
“I like how Survicate directs promoters to our Google page for a review. This process has increased our Google reviews 10 fold!”
Kristen Paulmeyer
Marketing Director at a DME company

We’re here to support you
along the way

  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response
Get the  and discover mobile feedback trends